What we do
We are experts by experience, providing support with addiction recovery and mental well-being through one-to-one support, peer led group work, volunteering, and training.
We understand when others don’t.
History
TACT was founded in 2012 by Robert Eyers who himself endured 20 years of addiction. During his recovery Rob became aware of the lack of support available for service users in Telford like himself. Rob set up TACT initially on a voluntary basis with a small amount of funding to help run a SMART Recovery Group and a Gardening Group. This provided people in recovery an option to do something new and prevent them from returning to their old lives.
When TACT first got off the ground, Rob was offered office space by the local treatment provider. Since that time TACT has continued to grow and grow and in 2016 was successful in securing funding to purchase a building (Strickland House), providing a permanent base from which it has been able to develop its work with those individuals in recovery throughout the Telford area.
Since then, the charity has grown so much reaching all postcodes within Telford area. Alongside Telford After Care Team that was commissioned by NHS to provide lived experience support to others struggling with addiction, we have also expanded to help our community members struggling with mental health through what is now called Branches.
Values
Recognition: Every individual should be recognised and valued, whether staff or volunteer, service-user, partner organisation, supplier or member of the general public. Why be a star when you can form part of a constellation
Teamwork: Everyone at TACT should work together as a team, being able to believe in and trust their colleagues, whilst maintaining correct levels of confidentiality, honesty, transparency and integrity. None of us is as smart as all of us.
Empowerment: Everyone should feel empowered to become the person they aspire to be, by being supported, listened to, and being free from stigma. Aim for the stars and if you fall short you will still land on the moon.
Advocacy: Everyone should be offered support in the form of being listened to and represented in difficult situations, so their rights are upheld and their voices are heard. The wisest thing I can do is be on my own side, be an advocate for myself and others like me – Maya Angelou
Adaptability: Everyone at TACT should embrace change for the benefit of the organisation and each other. By changing nothing, nothing changes.
Unconditional support: Everyone seeking support should be offered that support unconditionally and be treated with compassion in a non-judgemental environment. Treat others as you would want others to treat yourself, and support not punishment.
Skills and opportunities: Service Users should be offered various activities (groups, activities, training and volunteering opportunities). TACT staff and volunteers will recognise that every individual has skills, behaviours or abilities which they can use to help themselves or others and build on, so that they can realise, achieve and exceed their potential. Recovery through discovery and stop being afraid about what can go wrong, and start being positive about what can go right.
Kindness: No one seeking help should be turned away. If TACT does not have the resources to help an individual, they should be supported until more suitable resources have been secured. No act of kindness, however small, is ever wasted (Aesop).
Aspiration: Everyone should feel empowered to become the person they aspire to be, by being supported, listened to and heard - An organisation is only as good as its people.
Local patronage: We will endeavour to support the local community whilst sourcing goods and services, and contributing to local employment. Charity begins at home.
